Contact Us

Got a question about your order, our coffee, or just want to chat about the perfect brew? Our team is here to help.

We're happy to help!

If you have nay questions or concerns, send us a message below and we'll get back to you via email.

Email Us

ab.usa@juliateamgeist.com

sales@juliateamgeist.com
We aim to reply within 24 hours.

Call Us

1 (786) 849-0891
1 (954) 326-1048
Monday–Friday, 9 AM – 5 PM EST.

Let’s Connect

Frequently Asked Questions

On which machines can I use Julius Menil coffee pods?

Our coffee pods fit in all Nespresso Original machines

Creatista Pro

Creatista Plus

Lattissima One

Gran Lattissima

CitiZ Platinum

CitiZ

Essenza Mini

Pixie

*Will not work with the Nespresso Vertuo line

Where can I buy Julius Meinl pods that are biodegradable?

Julius Menil's biodegradable pods are only available through our website to ensure high quality with emphasis on customer service.

How many pods are in a box?

There are 100 pods in the case, packed in 10 pods per box for easy storage. $0.65 per capsule.

Are Julius Meinl coffee pods aluminum and plastic-free?

Yes, our Julius Meinl biodegradable coffee pods do not contain aluminum or plastic. Good for you, good for the earth.

Do Julius Menil coffee pods contain any allergens or gluten?

Julius Menil coffee pods do not contain any additives.

What is the delivery time for my order?

All orders placed before eleven are processed on the same day. Once an order is processed, it is queued to be packed and shipped off to you within 1-3 business days from our warehouse in Florida. Our shipping partners estimate a 1-5 business days shipping timeline after they receive the package.

My coffee seems to be past the Best by Date.

Julius Meinl coffee is roasted and packed in Italy. The packaging plant uses European standard dating. DD/MM/YY. If your coffee is past the best by date please contact our customer satisfaction team ab.usa@juliateamgeist.com or sales@juliateamgeist.com

How can I change my address on my subscription?

Please contact our customer service. Email: ab.usa@juliateamgeist.com or call during our office hours Mon-Fri 6:00 AM to 5:00 PM EST 1(786) 849-0891